ETIQUETTE

Cancellation Policy

All services over $25 must be secured with a credit card. All "no shows" will be charged 50% off the service cost. Please provide 24-hour notice for canceling your appointment.

Medical Conditions

Please advise us of any medical and/or skin conditions such as, but not limited to pregnancy, allergies, hypertension, eczema, open wounds or lesions. You should also inform your therapist of any medications that you are currently taking, and lotions or gels.

Be Courteous

Please turn all cell phones to vibrate and keep voices at an appropriate level. Children under 14 years of age who are not receiving treatment are not allowed in the Center.

Gratuities

Although gratuities are not included in the price of services, they are greatly appreciated and may be given at your discretion.

Late Arrivals

All first-time clients should arrive at least five (5) minutes before their scheduled appointment time to fill out the necessary paperwork prior to treatment. If you are running late, please notify us of the delay and we will do our best to be accommodating. However, please be aware that your service will finish at the regularly scheduled time in consideration of our other clients.